Contact Archy support for account issues, billing questions, product problems, or critical bugs. For most product questions, start with the FAQ first.
Use the FAQ for common product and pricing questions before opening a support thread.
Tell us what broke, where it happened, which repo or account is affected, and how to reproduce it.
Support requests: within 24 hours. Critical issues: same day during business hours.
We are focused on supporting users of the Archy product. The best reasons to contact us are account issues, billing problems, product bugs, security concerns, or high-signal feedback.
For everything else, start with the product documentation, FAQ, or the in-app workflow before emailing support.